Organization in the Office
April 8th, 2011 § Leave a Comment
A chiropractic assistant often serves as an administrative assistant to the doctor(s.) One of the best things that a C.A. can do to improve her ability to do his or her job is first, assess her doctor’s strengths and weaknesses. It is then the job of the C.A. to do her best to give support to the doctor. If your doctor is an amazing adjuster, but lacks in organizational skills, it will be in the best interest of the clinic for the C.A. to do her best in stepping up and setting up systems that work for everyone.
If your doc is a great organizer, but maybe lacking in follow through, it serve the clinic best if you can help to organize tasks and assist in following up on his or her progress in finishing.
If your doc is a great doctor, but maybe lacking in that outgoing personality, make sure you do your part to engage the patient and give them a little extra attention when possible.
Make sure that you are not overstepping the boundaries that were set, as far as setting up new systems and procedures in the office. If you are unsure of exactly how much you should do on your own, then ask. Talk about responsibilities at your clinic meeting. Then talk again after each new program is implemented to make sure that everyone is on board.
Reassess as often as needed to figure out what works for your clinic/doc and then stick to it! Urge your doc to stay on board as well, but you will need to figure out the balance of taking charge and being too pushy.
Remember the ultimate role of the C.A. is to ease the stress of the doctor. Keeping an organized office is a great start in easing stress levels in the clinic.
Here is a blog post on organizational skills, which can be adapted to a chiropractic clinic:
http://www.onlineorganizing.com/NewslettersArticle.asp?newsletter=ol&article=472
Practically Yours,
the PracticalCA
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